2025 Ado世界巡迴演唱會-台北站

購票注意事項

 

1.  本節目採實名制入場，同筆訂單的票券上皆為「會員姓名」​作為代表，票券持有人須隨該筆訂單之訂票人(即票券上姓名者)一同進場，並請先行遵照相關作業程序完成購票、取票事宜。

2.  此活動購票每位會員上限為4張，可選擇郵寄或採超商取票。預計於2025年4月21日開始寄送並同時開放萊爾富便利商店及OK超商取票(如有異動將公告於寬宏售票系統，不另行通知)。

3.  本節目退票方案依文化部於中華民國107年5月16日文藝字第10710128232號公告修定之『藝文表演票券定型化契約應記載及不得記載事項』第六條退換票機制訂定如下說明：本節目採用方案二，消費者個人因素退票者之時限為購買票券後3日內(不含購票日)，購買票券後第4日起不接受退換票申請，請求退換票日期以郵戳寄送日為準，每張票券須收取票面金額5%退票手續費，換票視同於退票。

4.  本節目採實名制入場，訂票人本人須攜帶並出示本人身分證正本，驗證確認無誤後方可入場，如資料不符將無法入場。

I.     購票時所填之姓名僅限「繁體中文」與「英文」，外籍人士請填寫「護照姓名」，請勿使用特殊符號與字元。

II.    請攜帶有本人照片的身分證正本， 14歲以下孩童請攜帶有本人照片之健保卡、外籍人士請攜帶護照正本。

III.   訂票人本人與同筆訂單其他持票者須同時進場，恕不接受任何理由要求分開進場。

5.  本活動所收集之資料，包含姓名、電話、身分證字號等資訊，將提供主辦單位該節目入場驗證使用，並不會做其他用途，亦不會將您的個人資料和活動資料提供給無關的第三方。

6.  購票者必須以真實姓名購票及填寫有效個人資訊，依文化創意產業發展法第十條之一第五項、第六項規定：「以虛偽資料或其他不正方式，利用電腦或其他相關設備購買藝文表演票券，取得訂票或取票憑證者，處三年以下有期徒刑，或科或併科新臺幣三百萬以下罰金。預備犯前項之罪者，處一年以下有期徒刑，或科或併科新臺幣一百萬元以下罰金」，主辦單位及寬宏售票將有權利立即取消該消費者訂單。

7.  務必透過寬宏售票系統購票，於拍賣網站或是其他售票管道所購得票券者，如有任何情事發生時將無法成為主辦單位所保障之對象，主辦單位有權拒絕於拍賣網站或是其他非正式授權售票之管道購買的票券入場。為了您的權益請在寬宏售票系統購票。

8.   票券禁止轉售、交易或交換，一經查獲，該票券將視為無效票券。

9.   購票前請再詳細閱讀該節目之實名制注意事項、購票方式、取票方式、退票須知之說明。

  

Ado WORLD TOUR 2025“Hibana”Powered by Crunchyroll in Taipei

T & C

 

1. This event is based on the name-based system. When arriving in groups, the lead purchaser (the name specified as the account holder on KHAM Ticketing and printed on the tickets) needs to be present in order for the whole party to enter the venue. All members of the party should enter the venue at the same time. All ticket holders shall comply with the procedures to complete the purchase and collection of tickets first.

2. The maximum number of tickets per member is 4(Four) no matter you choose to receive tickets by the register mail or pick up tickets at convenient stores.

3.  The refund policy of this event is per Article Six of the "Art and Cultural Performance Ticket Standard Form Contract information that has to be recorded and information that cannot be recorded''''" of Arts and Culture Act No. 10710128232 , which was amended by the Ministry of Culture on May 16, 2018, for ticket refunds and exchange mechanism.

This event is complied with Option 2 and the details are as below:
The tickets purchaser is allowed to refund tickets within 3 days after the purchase of the tickets (excluding the date of purchase). The forth day after the purchase of the tickets will not be accepted for refund or exchange, the date of request for refund or exchange is based on the date of delivery by mail, and a 5% refund handling fee of the face value of each ticket will be charged, the exchange of the ticket is considered same as the return of the ticket.

4.  Tickets will be scheduled to deliver by the register mail on April 21, 2025 and will be also available for pick-up at Hi-Life and OK marts at the same time. Any changes will be announced on KHAM Ticketing.

5.  In order for tickets to be valid, on arrival at the show the lead purchaser is require to provide all of the following items alongside their ticket(s):

I.   When purchasing tickets and fill the name of the lead purchaser, the system only accepts “Traditional Chinese” and “English” are required. If you are not Taiwan citizens, please insert the name appeared on the passport. Special symbols and characters are not allowed.

II.   Photo ID (If you are not Taiwan citizen, please bring the passport). Scan versions are not accepted. Kids below 14 should bring the NHI card with photos on it, and for foreigners please bring the passport.

III.  When arriving in groups, the lead purchaser needs to be present in order for the whole party to enter the venue. All members of the party should enter the venue at the same time. No exception.

IV.   If ticket holders are not able to comply, the tickets will become invalid.

 

6.  The information collected for the event including name, telephone number and identity number is ONLY provided to the presenter for the vertification for the admission and will NOT be provided to the third-parties.

7.  The ticket purchaser should provide the real name and valid personal information. According to Article 10-1, Paragraph 5 & 6 of the Cultural and Creative Industries Development Law, "Purchasing tickets for arts and cultural performances, obtaining the vertification for tickets booking or pick-up by using a computer or other related equipment with false information or by other improper way, shall be sentenced to imprisonment for not more than three years or a fine of not more than NT$3,000,000 or both. Anyone who prepares to commit the previous crime shall be sentenced to imprisonment of not more than one year or a fine of not more than NT$1,000,000 or both". The Presenter and KHAM Ticketing shall serve the right to cancel the patron’s booking immediately.

8.  Only tickets purchased through KHAM Ticketing are valid for admission. Any tickets purchased by businesses or traders in breach of the terms and conditions of ticket sale will be cancelled.

9.  Your ticket/s will IMMEDIATELY BECOME INVALID if resold OR OFFERED FOR SALE. Tickets sold via third parties and other unauthorized outlets, including online auction sites, are not valid for admission. The resale of a ticket renders it invalid and may lead to refusal of entry.

10. Please read carefully all the policies including the admission method, ticket purchase ,ticket collect and ticket refund before move forward.

 

 

2025 Ado世界巡迴演唱會-台北站 

Ado WORLD TOUR 2025“Hibana”Powered by Crunchyroll in Taipei

注意事項Q&A

 購票相關 

購票方式?

寬宏售票為【2025 Ado世界巡迴演唱會-台北站】唯一官方售票系統。請至少於開賣前完成加入寬宏售票會員，方便於開賣時順利購票。加入會員與購票方式請詳閱www.kham.com.tw

本節目採實名制入場，同筆訂單的票券上皆為「會員姓名」​作為代表，票券持有人須隨該筆訂單之訂票人(即票券上姓名者)一同進場，並請先行遵照相關作業程序完成購票、取票事宜。

訂票人本人須攜帶並出示票券與本人身分證正本，驗證確認無誤後方可入場，如資料不符將無法入場。

 

是否需要填寫會員中心的實名制名單?

因本節目採用會員實名制，無需填寫會員中心之實名制名單，您僅需要確認【會員帳號】中會員姓名及帳號與入場證件上的姓名務必相符即可。

 

哪一個售票網站才是官方售票網站?

寬宏售票www.kham.com.tw是唯一官方售票系統，請務必透過寬宏售票系統購票(實名制售票僅限僅限網路或手機APP方式購票，不開放超商購票)。

 

身心障礙者購票方式為何? 

請務必於節目開賣前2日完成加入會員及「身心障礙者身份認證」，認證成功後方能透過線上購買身心障礙票券，方式請詳閱www.kham.com.tw。

 何謂黃牛票與不合法的門票轉售?

為「將藝文表演票券以超過票面金額或定價販售者」與「以虛偽資料或其他不正方式，利用電腦或其他相關設備購買藝文表演票券，取得訂票或取票憑證者」，也就是「加價轉售者」與「以不正當方式取得票券者」都被認定為黃牛。依本國文化創意產業發展法規定，將藝文表演票券以超過票面金額或定價販售者，按票券張數，由主管機關處票面金額或定價之10倍至50倍罰鍰；以虛偽資料或其他不正方式，利用電腦或其他相關設備購買藝文表演票券，取得訂票或取票憑證者，處3年以下有期徒刑，或科或併科300萬元以下罰金。

 

我可以購買幾張票券?

每個會員加總限購 4 張。張數限制是為了讓更多消費者有機會能夠買到票券。票券持有人須隨該筆訂單之會員訂票人(即票券上姓名者)一同進場。

請注意!任何被寬宏售票系統視為電腦程式(機器人)進行的購票、任何重複創立的會員帳號或任何可疑交易都將被視為無效票券，主辦單位及寬宏售票將有權利立即取消該消費者訂單並提供警方做進一步追究是否觸犯文化創意產業發展法。 

 

我的家庭或團體需要更多票券?

仍須遵守每個會員最多四張上限，請由不同會員各自訂票以達到您的需求數量。

 

我可以購買票券贈與他人嗎?

當然可以，但本節目採實名制入場，該筆訂單之票券持有人須隨訂票人(即票券上姓名者)一同進場，如果您是訂票人則須帶領同筆訂單票券持有人一同進場。

 

退票方式為何? 

本節目退票方案依文化部於中華民國107年5月16日文藝字第10710128232號公告修定之『藝文表演票券定型化契約應記載及不得記載事項』第六條退換票機制訂定如下說明：本節目採用方案二，消費者個人因素退票者之時限為購買票券後3日內(不含購票日)，購買票券後第4日起不接受退換票申請，退換票方式請詳見【該節目退票須知】說明，每張票券須收取票面金額5%退票手續費，換票視同於退票。

 

何時會收到票券或開放超商取票? 

預計於2025年4月21日開始寄送並同時開放萊爾富便利商店及OK超商取票(如有異動將公告於寬宏售票系統，不另行通知)。

 

演出是否有年齡限制?

本次演出無年齡限制但為尊重大、小觀眾權益，不分年齡大小均需一人一票、憑票進場、對號入座，票券僅限該指定場次使用一次。

 

 入場相關 

入場方式為何?

本節目採會員實名制入場，票券持有人須隨該筆訂單之會員訂票人(即票券上姓名者)一同進場。

訂票人本人須攜帶並出示票券及本人身分證正本，驗證確認無誤後方可入場，如資料不符將無法入場。(請先行遵照相關作業程序完成購票、取票事宜)

 

幾點開放進場? 

預計進場時間請於演出前上寬宏售票或寬宏藝術社群媒體查詢，請持票觀眾隨時留意寬宏售票系統公告，敬請搭乘大眾交通工具並提早出發提早抵達以免錯過精彩演出。

 

演出可以錄影、錄音與照相嗎?

演唱會開始前、演出中與結束均禁止所有形式的錄影、錄音與照相，包含手機在內，不可使用手機及任何相機、攝影或影音器材進行錄影、錄音與照相。更禁止攜帶望遠鏡以及任何專業相機、攝影或影音器材入場。不遵守規定者，除會影響演出效果導致無法觀賞完整演出只能聽到Ado聲音外，現場工作人員亦將底片與記憶卡強制曝光及刪除並要求立即離場，概不負責任何相關損失與遺失，主辦單位並將提出侵權告訴。 

 

入場禁帶物品為何?

本演出將進行安檢，請提早至演出現場以免耽誤觀賞演出。

演出場館未設置投幣式置物櫃，請自行另覓處所寄物。

禁止攜帶物品如下：

²  任何食物與飲料，飲用水除外至觀眾席

²  大過A4尺寸（21公分x30公分）之包包與行李箱

²  專業相機

²  錄影式的雙筒望遠鏡

²  錄音機

²  攝/錄影機器材

²  平板電腦與 Go-Pro

²  雷射筆

²  含桿子或長竿的標語、旗幟、橫幅、海報。標語、旗幟、橫幅、海報等任何應援物不可含特定商業及不恰當或政治內容與標誌。

²  危害公眾安全之物品

如經查獲，不論何種形式，均不得進場。相關入場規定請於演出前關注寬宏藝術官網與社群媒體公告。

票券有問題而無法進場時，我該怎麼做? 

請洽詢寬宏售票工作人員。再次提醒務必透過寬宏售票系統購票，於拍賣網站或是其他售票管道所購得票券者，如有任何情事發生時將無法成為主辦單位所保障之對象，主辦單位有權拒絕於拍賣網站或是其他非正式授權售票之管道購買的票券入場。為了您的權益請務必在寬宏售票系統購票。

  

FAQs

In the run up to putting a show on sale we get asked lots of questions relating to the show and ticket sales.  We’ve put together this handy guide to help you navigate your way through the process. We are working hard to do everything we can to make sure that tickets only end up in the hands of genuine fans.

 Ticketing 

How can I buy tickets?

The promoters of Ado are committed to combating unethical secondary ticketing and resale.

 

KHAM Ticketing is the only official ticket vendor.

 

In preparation for on sale, we recommend that you register an account with our approved outlets KHAM Ticketing before the public sale date, details listed below:

www.kham.com.tw

This event is based on the name-based system. When arriving in groups, the lead purchaser (the name specified as the account holder on KHAM Ticketing and printed on the tickets) needs to be present in order for the whole party to enter the venue. All members of the party should enter the venue at the same time. All ticket holders shall comply with the procedures to complete the purchase and collection of tickets first.

 

Upon arrival at the show, you will then be required to present your ticket(s), Photo ID (If you are not Taiwan citizen, please bring the passport). Scan versions are not accepted and Booking confirmation email issued by KHAM Ticketing.

 

Do I need to fill the name of the lead purchaser specifically?

No, you do not need to fill it. We will use the name of the member automatically. However

you need to make sure the personal date you use to register as KHAM Ticketing

membership is same as your personal photo ID.

 

So where should I buy my ‘’face value’’ tickets from?

The official ticket agent website will be listed on tour advertising and at EdSheeran.com

KHAM Ticketing is the only official ticket vendor.

Only buy tickets from the authorised websites:

www.kham.com.tw

 

How do I arrange to buy tickets for someone requiring disabled access?

Customers who require either a carer to accompany them or disabled access to the show should visit KHAM Ticketing www.kham.com.tw

 What is unethical secondary ticketing and ticket resale?

Unethical secondary ticketing is when people buy tickets at face value and then re-sell them at inflated prices via non-artist approved methods and websites, thus denying real fans the chance to buy at face value.

Ticket touts and unauthorised resellers use multiple payment cards, false identities and sophisticated computer programmes (‘bots’) to buy up large amounts of tickets which they then offer for resale at highly-inflated prices.

How many tickets can I buy?

There will be a strict limit of 4 tickets per show date per transaction. This restriction is in place in order to give as many people as possible a fair chance to buy tickets. The whole party must arrive at the same time as the person (the name specified as the account holder on KHAM Ticketing and printed on the tickets)  

 

PLEASE NOTE that any and all transactions that are detected as bot purchases, patrons creating duplicate accounts in order to purchase more than the ticket limit or any action that indicates a suspicious purchase in excess of the ticket limit will be cancelled.

 

But we want to go as a bigger group/family?

You will have to try to complete another order with another account.

 

Can I buy tickets as a gift?

The matching ID of the surname of the lead booker will be an entry requirement, the other tickets bought by that person can be used for other people as long as they ALL arrive with the lead booker.  If you want to buy as gifts then you’ll also have to attend to get your recipients into the show.

I can’t go any more and want to refund my ticket. What do I do?

The tickets purchaser is allowed to refund tickets within 3 days after the purchase of the tickets (excluding the date of purchase). The forth day after the purchase of the tickets will not be accepted for refund or exchange, the date of request for refund or exchange is based on the date of delivery by mail, and a 5% refund handling fee of the face value of each ticket will be charged, the exchange of the ticket is considered same as the return of the ticket.

The reselling of any Ed Sheeran ticket is strictly forbidden other than through the official face value resale platform of your original point of purchase platform.  Any Ed Sheeran ticket offered for resale elsewhere, either on or offline (including Viagogo or any other unauthorised source including all secondary ticket retail websites), will result in the entire original booking being cancelled. The original purchaser and their party will be refused admission and any other purchases they hold will also be cancelled.

When will we receive our tickets?

Tickets will be scheduled to deliver by the register mail on April 21, 2025 and will be also available for pick-up at Hi-Life and OK marts at the same time. Any changes will be announced on KHAM Ticketing.

 

What are the age restrictions?

No age restriction but regardless the age, each person needs one single ticket to admit.

 

 Entery  

What are the entry requirements?

To gain access to the concert you are required to bring your ticket(s) and Photo ID (If you are not Taiwan citizen, please bring the passport). Scan versions are not accepted. Please do complete the process of purchasing tickets per the regulation first.

 

How early should we turn up?

Please check KHAM website or KHAM social media for the details such as the door opening time and do allow yourself plenty of time to get in before the start of the show. 

 

What is photo/video policy?

NO PHOTOS, NO VIDEOS, NO RECORDINGS, NO BINOCULARS.

NO photos, NO videos and NO recordings of any kind including mobile/smart phone cameras are allowed before, throughout and after this concert. If we have anyone uncooperative, Ado Box will be deactivated. Consequently, you will not have visual access to Ado, only her voice.

We appreciate your cooperation.

 

What Prohibited Items are?

For safety reasons, we will execute the security check before entering the venue. There are no lockers in the venue. To arrive the venue as early as possible to go through the security check. To bring belongings as less as possible.

The following prohibited items are NOT permitted into the venue

²  Any food and drinks to the auditorium, except water

²  Noise makers including but not limited to air horn, whistle, etc.

²  Flags, placards with offensive slogans or advertisements

²  Purses or bags larger than A4 size (21cm x 30cm) and suitcaese

²  Laser pointers

²  Professional cameras / video cameras

²  Fireworks / sparklers / flammable Items

²  iPads / GoPro cameras / selfie sticks / monopods

²  Weapons

Any other items as determined by Presenter that may cause injury, or public nuisance.

Please check KHAM website or KHAM social media for the details before the concert date.

 

I can’t get in with my tickets and I’ve been turned away?

Don’t worry, we can try and help you. In the first instance head to the box office where someone will be able to help you work out what’s gone wrong. Remember DO NOT buy a ticket from someone you don’t know either in person on the street OR from an unauthorised secondary ticket website.

 

1. 建議購票日前完成申請會員認證或登入會員確認會員資料與入場證件上資料及郵寄住址是否符合正確，避免當日無法順利購票。

2. 本節目採「會員實名制」驗證入場，購票前請先會員登入>「修改資料」，確認「會員姓名」與「帳號」是否與「身分證件/護照」相符，不符者請依會員專區>「會員資料異動申請」提出更正，購票後將無法更改，相關說明請詳閱「實名制注意事項、實名制購票流程圖」。
   ※本節目採實名制入場，同筆訂單的票券上皆為「會員姓名」​作為代表，票券持有人須隨該筆訂單之訂票人(即票券上姓名者)一同進場，並請先行遵照相關作業程序完成購票、取票事宜。

3. 由於IOS瀏覽器可能會影響到會員登入及購票交易流程，建議使用Chrome瀏覽器(並請勿使用無痕模式瀏覽)或下載寬宏售票手機APP進行購票，以免驗證失敗。
   

4. 換票等同退票，退票期限於購票日後三日內可辦理退票，購票日後第四日以後截止退票申請，詳本活動內「退票須知」。

5. 平面特區為全平面座位；本場為全座位席，請務必對號入座。

6. 演出長度約120分鐘。* 實際演出時間請以現場公告為準 *

7. 座位視線遮蔽區說明：

   橙1B-2區部分座位、橙2A-1區、橙2A-2部分座位、黃1B-1區部分座位、黃2A-2區及黃2A-1部分座位區可能因太靠近舞台及舞台架設角度問題將會有部分視線受阻的情況，將觀賞不到『主舞台』的LED 螢幕，以及藝人於『舞台』中後端表演會無法觀賞。此時舞台表演實況，只能觀賞舞台兩側的投影螢幕，請確認無疑慮之後再行購票，

   看台座位區（橙區，藍區，黃區）前方3排不等皆有欄杆(場館固定之安全設施)，將會有部分視線受阻情況，若在意欄杆影響視線，請確認無疑慮之後再行購票。

8. 座位排序說明 ：

   票價$4880票區：第15排實為第1排，最靠近舞台，依序往後遞減。
   票價$3880與票價$2880 票區：第0排最靠近舞台，依序往後遞增。

9. 一人一券(不分大小)，皆需憑票入場，本場次非親子節目，建議六歲以上觀眾觀賞，購票前請自行斟酌；票券限使用一次，勿隨意購買來路不明的票券，以免自身權益受損；購買各種優惠票券者，需於購票與使用時依規定出示相關證明文件。

10. 自2020年起如持國民旅遊卡於寬宏售票系統訂購票券完成訂單者，刷卡交易係以「實際刷卡日期」作為請領該年度之休假補助費之依據，國旅卡新制3項貼心提醒：1. 國旅卡不限於休假日使用。2. 不得跨年度使用。3. 不得於公務值勤時消費使用。詳情請洽國民旅遊卡網站查看新制說明。

11. 本演出將進行安檢，請提早至演出現場以免耽誤觀賞演出。為安全考量，禁止攜帶行李箱；場內禁止攜帶外食和飲料(水除外)。禁止專業拍攝及錄音電子設備、自拍棒與危險物品（依主辦單位定義）等入場，主辦單位有權請違反規定者立即離開現場。演出場館未設置投幣式置物櫃，請自行另覓處所寄物。相關入場規定請於演出前關注寬宏藝術官網與社群。

12. 演出全面禁止攜帶食物(水除外)及攝錄影音器材、自拍神器、LED燈牌、板凳類自行加高裝置等影響節目進行及其他觀眾觀賞權益之物品。違反者主辦單位有權將該物品收取保管，待活動結束時統一發還。主辦單位保有認定攜帶之物品是否屬影響節目進行或其他人觀賞品質之權利。

13. 場內嚴格禁止拍照、攝影、錄音及手機直播等違反著作權、肖像權之行為，如經發現，現場人員有權立即刪除本場活動影音資料，主辦單位有權要求違反者離場，並禁止再行進入會場，且保留法律追訴權。主辦單位保有認定違反行為之權利。

14. 基於公共安全，場內禁止攜帶外食、飲料、寵物、不得吸煙、嚼食檳榔、飲酒、任何種類之金屬、玻璃、雷射筆、煙火或任何危險物品進場。

15. 各表演場館有其入場規定，請持票觀眾務必遵守主辦單位及各表演場館各項規定，如有干擾演出秩序之行為，主辦單位有權要求違反者離場，並禁止再行進入會場。主辦單位保有認定是否屬干擾演出秩序之行為之權利。

16. 本活動無履約保證，活動若因故延期或取消，主辦單位不負票面金額以外之相關補償。

17. 活動相關異動訊息，請上寬宏售票系統 kham.com.tw 查詢，恕不另行通知，主辦單位保留加場、修改、終止及本活動相關演出內容之權利。

• ■ Crunchyroll優先購票：2024年11月19日(二)上午10:00 至 2024年11月21日(四)晚上23:59 止。
  ＞購票輸入取得的預購碼即可優先購買原價票券。
   　預購碼請至Crunchyroll官方網站獲取巡演預購訊息➠https://got.cr/AdoHibana
  ＞僅限網路或手機APP方式購票。
  
• ■ 全面啟售：2024年11月22日(五)上午10:00。
• 進行購買票券前，請務必完整瞭解該節目「購買須知」及相關振興方案抵扣規定機制，再行購買，避免產生消費糾紛；一旦進行購退票作業流程，將視同您已瞭解並同意遵守該活動相關購退票事項規定。
• 不論結帳(信用卡、ATM)時出現訊息為何，付款成功與否，請務必登入會員並到【訂單查詢】，確認其【訂單明細】，若有購買成功將會顯示訂購資訊；若ATM付款請在付款期限完成ATM轉帳，轉帳後30分鐘【訂單查詢】將會更新為[已繳款]即訂購成功。

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 購票方式 

1. 網路/手機APP訂票(加入會員/電腦配位/自行選位)：

• 演出前 2 小時開始提供售票服務。
  (現場售票狀態與線上同步，完售即不開放現場購票)

 網路/手機APP訂購 
 取票方式 

1. 國內郵寄：

• 每筆系統服務費NT80元(僅限郵寄台灣)。
• 一筆訂單最多 4 張。
• ※2025/04/13以前訂購者，將於04/21起陸續寄出，敬請注意※
  >2025/04/13後訂購者，訂購完成，將於5-10個工作日內(不含假日)收到，寄出後可在「訂單查詢」顯示的郵局掛號碼自行追蹤寄送狀態，或請來電 07-7809900 提供訂單編號以供查詢。
  
• 為了讓消費者能盡快收到配送之訂單及避免盜用帳號詐騙行為，「系統不提供事後申請地址更換」。配送地址是依「該筆訂單會員資料」內的收件資料進行配送(系統會自動綁定)，請務必提早且於購票前至會員資料內確認收件地址！
• 購票前，請務必先至會員資料內確認收件地址是否有誤，郵寄資料須填寫『完整且正確』之收件人中文姓名與白天有人簽收之地址，若有『地址缺漏/有誤』或『收件人中文姓名不全/無此人』或『英文或它國語言暱稱』導致物流配送困難退件，該筆訂單經郵局退回寬宏售票系統後，將自動轉為現場取票。

2. 超商取票：

[萊爾富取票流程]、[OK超商取票流程]、 [超商門市查詢]

• 每筆系統服務費NT50元。
• 一筆訂單最多 4 張。
• 取票時間：
  ※2025/04/18以前訂購者，將於04/21起開始可以領取票券，敬請注意※
  ※2025/04/19以後訂購者，依以下取票時間領取。
  [信用卡付款]-完成訂購第4天開始至演出當日皆可領取(例：04/19訂購，04/22起可取票)。
  [ATM付款]-訂單狀態呈現為「已付款」至演出當日皆可領取票券。
  ※演出前三日訂購者：於演出前3日內至演出當日才完成網路訂票者，請於演出前1天00:01開始皆可至超商取票，敬請留意。
• 取票超商：可至任一間「萊爾富Life-ET」或「OK超商OK-go」機台取票。
  ※若演出當日取票發生異常，請至演出現場售票櫃台，服務人員可供協助。

3. 現場取票：

• 每筆系統服務費NT80元(演出日前4~5日訂購可供選擇)。
• 一筆訂單最多4張。
• 場次開放現場取票之對應購買日期：
  場次：05/11，於05/06~05/07 訂票者。
  取票地點：演出現場售票處。
• 取票時間：演出當日，該場次演出前 3 小時。(例如：18:00演出請於15:00 ~ 18:30之間取票)
• 取票憑證：
  a.訂單編號。
  b.購票人身份證明(同會員帳號之證件，僅限正本：身份證、健保卡或護照擇一)。