原演出日/時間
|
演出場地
|
更動後之演出時間
|
退票申請截止日
|
3月7日(日)13:30
|
台中中興大學惠蓀堂
|
2021年8月1日(日)13:30
|
3/5
|
3月7日(日)16:30
|
台中中興大學惠蓀堂
|
2021年8月1日(日)16:30
|
3/5
|
3月10日(三)19:30
|
高雄文化中心至德堂
|
2021年8月3日(二)19:30
|
3/9
|
3月11日(四)19:30
|
高雄文化中心至德堂
|
2021年8月4日(三)19:30
|
3/9
|
3月13日(六)13:00
|
台北國際會議中心
|
2021年8月7日(六)13:00
|
3/12
|
3月13日(六)16:00
|
台北國際會議中心
|
2021年8月7日(六)16:00
|
3/12
|
3月14日(日)13:00
|
台北國際會議中心
|
2021年8月8日(日)13:00
|
3/12
|
3月14日(日)16:00
|
台北國際會議中心
|
2021年8月8日(日)16:00
|
3/12
|
🔖退票辦法:
請至寬宏售票系統【🔗下載】並填寫退票申請書,並將申請書及票券正本郵寄至本公司(高雄市鳳山區青年路二段371號2樓 寬宏藝術票務收),各活動收件截止日請參考上方表格,EX:原演出日為3/7,其退票申請截止日期為3/5。(截止日以郵件送達日期為準,非以郵戳或寄件日期計)。
若尚未取得票券者可用以下方式提供申請:
(1). 傳真申請:請列印填寫「退票申請書」並傳真至07-7805353,並來電07-7809900確認是否傳真成功。
(2). E-MAIL申請:請列印填寫「退票申請書」後,掃描或拍攝清晰照片電子檔,附件E-MAIL至退票專用信箱khticket@khmail.com.tw(來信主旨:(訂單編號 )-演出取消/延期退票申請),退票專用信箱收到後將會與您回信通知。
⚠️係因不可抗力因素導致延期、取消,將提供票面全額退費。
⚠️如購票時有使用藝fun券者,退票金額需扣除藝fun券之使用額度,例如:購買票券面額1200元,以藝fun券抵用400元,另刷卡(或匯款)支付800元,將刷退(或匯退)800元。
◆ 紙本藝FUN券使用期限至2021/2/28,將退回折抵金額至原紙本藝FUN券額度,可再次使用折抵。(請特別留意可使用期限)
◆ 電子藝FUN券因已超過使用期限,將以折抵金額退回原購票者帳戶(請另外附上購票者存摺影本)。
⚠️若有疑問請撥打客服專線 07-7809900,服務時間:週一至週五 09:00~ 12:00,13:00~ 18:00,或發信至客服信箱:khamtw@gmail.com。
⚠️免付費防疫專線 1922(或 0800-001-922)可洽詢相關資訊。
【BABY SHARK LIVE THE HIDDEN TREASURE POSTPONE NOTICE】
Due to the unprecedented impact of the coronavirus, we regret to announce BABY SHARK LIVE THE HIDDEN TREASURE originally scheduled to tour Taichung, Kaohsiung and Taipei since March 7 2021 is postponed to August 1 to August 8, 2021 in the same venues, the details are as below,
Original show date
|
Venue
|
New Show Date
|
The deadline of receiving the refund form
|
7th, March, Sunday
13:30
|
Taichung Hui-Sun Hall
|
1st, August, Saturday
13:30
|
5th March
|
7th, March, Sunday
16:30
|
Taichung Hui-Sun Hall
|
1st, August, Saturday
16:30
|
5th March
|
10th, March, Wednesday
19:30
|
Kaohsiung Cultural Center
|
3rd, August, Tuesday
19:30
|
9th March
|
11th, March, Thursday
19:30
|
Kaohsiung Cultural Center
|
4th, August, Wednesday
19:30
|
9th March
|
13th, March, Saturday
13:00
|
Taipei International Convention Center
|
7th, August, Saturday
13:00
|
12th March
|
13th, March, Saturday
16:00
|
Taipei International Convention Center
|
7th, August, Saturday
16:00
|
12th March
|
14th, March, Sunday
13:00
|
Taipei International Convention Center
|
8th, August, Sunday
13:00
|
12th March
|
14th, March, Sunday
16:00
|
Taipei International Convention Center
|
8th, August, Sunday
16:00
|
12th March
|
Ticketholders will be able to use the same ticket(s) to see the show(s) and no need to exchange the ticket(s) based on the above new show schedule. Ticketholders will be able to request a full refund from KHAM Ticketing too. Please DOWNLOAD the refund form on KHAM Ticketing Website.
Please mail us the form and the ticket(s) to the below address,
2F, No371, Sec. 2, Qingnian Rd., Fengshan Dist., Kaohsiung City 83048, Taiwan, R.O.C.
Attention: KHAM Ticketing
We need to receive the refund form and the ticket(s) before the deadline per the above table.
Please note the deadline is the date we need to receive the form and the ticket(s).
For customers who have not picked up ticket(s) yet, please feel free to use either below two ways to apply the refund,
1. Complete the ticket refund form and fax it to the customer center.
The fax number is +886-7-780-5353. Please contact the customer center, +886-7-780-9900 to make sure the form is received successfully.
2. Complete the ticket refund form, scan or take a clear photo of the form and email to the customer center, the email address is khticket@khmail.com.tw
The email title is the ticket booking number_KHxxxxxx + refund request.
The customer center will response the email when receiving it.
The tour is cancelled due to Force Majeure. Customers who request to refund will be offered full ticket refund. While the ticketing service fee is not refundable, we appreciate your understanding.
Please call us +886-7-780-9900, Monday to Friday, 09:00-12:00 & 13:00-18:00 or email us khamtw@gmail.com for the enquiries.
We apologize for any inconvenience. Please stay well, stay safe.